Terms and Conditions

Welcome to BR Painting Services! We’re delighted to have you here, and before we dive into transforming your spaces, we’ve got a few important things to cover. Think of these terms and conditions as the fine print—but with a sprinkle of charm and a dash of humour. Let’s get started!

1. Agreement to Terms

By using our services, you agree to comply with these terms and conditions. If you don’t fancy what you see, that’s perfectly alright; feel free to browse elsewhere! Your use of our website and services indicates your acceptance of these terms, so make sure you’re comfy with them.

2. Services Offered

We proudly offer a range of painting and decorating services across Bournemouth, Poole, Wimborne, and Christchurch. Whether you’re looking for a fresh coat of paint, wallpaper installation, or a complete makeover for your home or office, we’ve got you covered! Our team is here to ensure you have the best experience possible, and that your space looks fabulous.

3. Quotation Process

Once you reach out for a quote, we’ll schedule a visit to assess your needs. We aim to provide a fair and competitive estimate. Remember, quotes are subject to change based on unforeseen circumstances (like finding out that your walls are secretly made of jelly). We’ll communicate any adjustments clearly and promptly.

4. Payment Terms

We accept various payment methods for your convenience. A deposit may be required to secure your booking, with the balance due upon completion of the project. If you’re not satisfied with the work (which we hope won’t happen), please let us know before making your final payment—we’ll do our utmost to make things right!

5. Cancellation Policy

Life happens, and we get that! If you need to cancel or reschedule your booking, please give us as much notice as possible. We typically require at least 48 hours’ notice for cancellations, so we can plan accordingly and avoid sitting around in our overalls, twiddling our thumbs.

6. Liability

While we take every care in our work, accidents can happen. We’ll do our best to prevent any mishaps (like spilling paint on your favourite carpet), but we can’t be held liable for any damages caused by our services unless it’s due to negligence on our part. We’re all about transparency, so if something does go wrong, we’ll communicate and work with you to find a solution.

7. Customer Responsibilities

We love working with our clients, but we also need a little cooperation from you! Please ensure that the areas we’ll be working in are clear and accessible. If you have pets, it’s wise to keep them safe and away from our work zone. We can’t have any furry friends wandering through wet paint, can we?

8. Privacy Policy

Your privacy is important to us! Any personal information you provide will be treated with the utmost care. We won’t sell your details to anyone (no matter how much they offer us). We only use your information to provide our services and communicate with you effectively.

9. Changes to Terms

We may occasionally update these terms and conditions to reflect changes in our services or the law. We recommend you check back here every now and then, just in case we’ve added a few witty remarks or made any important updates.

10. Governing Law

These terms and conditions are governed by the laws of England and Wales. If any dispute arises, we’ll do our best to resolve it amicably. If it comes to it, the courts of England and Wales will have exclusive jurisdiction.

11. Contact Information

If you have any questions about these terms, our services, or if you just want to chat about the weather, feel free to get in touch! We’re here to help and are always up for a good laugh. Your satisfaction is our priority, and we look forward to painting your world brighter!